DONKEY
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Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 63.6% |
|
4 Stars | 0% |
|
3 Stars | 9.1% |
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2 Stars | 0% |
|
1 Star | 27.3% |
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Profile Overview
About DONKEY
DONKEY ist eine multidisziplinäre Boutique-Agentur in Hamburg /// Branding / Packaging / Design / Customer Experience /// Get to know us
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Hamburg
Weidenallee 10bExpertise
- Branding: 100%
Branding
- Brand Communication: 100%
Contact the service provider and receive an appropriate offer in a timely manner.
Reviews
Integrated Reviews
Innovative and fun products and very, very friendly customer service.
0No customer service , you need to beg them in order that they answer you
0Dear Erica, unfortunately we have not received any request from you. You can reach our end customer service at [email protected]. If you would like to contact our B2B customer service, please send an email to [email protected].
They are the best
0Aaaawww, thank you!
Very nice and courteous customer service. Many others could take this as an example. I bought the "Lucky Cat" and am very happy with it.
0Thank you very much for your positive feedback! We are delighted and hope you enjoy our product for a long time to come!
Donkey Products offer simply adorable items. We love our Maneki Neko lucky cats. They also offer a super nice and more than courteous customer service. You can only be delighted. Simply great! 😻❤️🧡💛💚💙💜✨
0Thank you Niklas! We really appreciate your review! 😻
Incredibly nice and accommodating customer service. I had asked for replacement corks for our 2 wine stoppers. Both broke after hard use. No wonder after such a long time. There were no replacement corks, but there were 2 new wine stoppers. I hadn't expected that. Beautifully packaged and a super nice, handwritten card was also included. A real highlight in these times. We are and will remain fans of the little red donkey ❤
1Awesome Design's, great people.
0Customer service = a foreign word? I asked about the restock of a product on Instagram via DM. The answer I got was that the product would probably not be available online again until next month, but that I could check to see if the item was available in a store near me. I then sent my place of residence. -Message read, no reply. -Several days passed, still no reply. - "?" sent, was read, still no reply. THANKS FOR NOTHING
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