Web Help Agency
Recommended Providers
Overall Rating
Distribution of review criteria
CRITERIA | RATING | DISTRIBUTION |
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Quality | 5.0/5 |
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Planning | 5.0/5 |
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Costs | 5.0/5 |
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Willing to Refer | 5.0/5 |
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Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
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5 Stars | 100% |
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4 Stars | 0% |
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3 Stars | 0% |
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2 Stars | 0% |
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1 Star | 0% |
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Profile Overview
Feedbax Awards
Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.
About Web Help Agency
Web Help Agency is a fast-growing digital agency that develops and designs unique and fascinating websites. We help our clients in Germany to set their goals and achieve them. We always listen carefully, break down a topic and implement it successfully.
Services:
- Branding
- UI/UX Design
- Web Development
Web Help Agency was founded in 2015. By 2023, we will have more than 25 qualified specialists in our team. We have worked with over 80 clients from Germany and over 30 different countries. In addition, we still maintain long-standing relationships with some of them.
Our goal is to create dynamic, aesthetic and functional websites. Our team can effortlessly help you create, update and maintain the website. If you want to build or expand the development and design site with reliable, friendly and hardworking experts in Germany, be sure to contact us.
Why should you work with us
- Fast and high-quality
- Work Friendly and responsive team
- Over 80 projects successfully completed in over 30 countries
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Locations
Munich
20, Oskar-von-Miller-Ring, München, Germany | WebsiteVideo
Expertise
- IT Staff Augmentation: 10%
- CRM Solutions: 10%
- Web Development Agency: 40%
- Logo Design: 10%
- Graphic Design: 5%
- Managed IT Services: 5%
- UX / UI Design: 10%
- Web Design: 10%
CMS & Website Builder
- WordPress: 90%
- Contentful: 5%
- Webflow: 5%
CRM Solutions
- Zoho CRM: 50%
- Sage CRM: 50%
Application Platforms
- Amazon: 25%
- Linux Server: 50%
- Other: 25%
Programming & Scripting
- PHP: 70%
- JavaScript: 25%
- REST API: 5%
User Experience
- UX Strategy: 25%
- Usability Testing: 10%
- Design Thinking: 10%
- Wireframes & Prototyping: 55%
No Code Development
- Webflow: 100%
DevOps Technologies
- Docker: 50%
- GitLab: 50%
Database Technologies
- MySQL: 70%
- MariaDB: 30%
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Team
Team Story
The Web Help Agency team was founded in a German city in 2015. With more than 25 specialists, we develop dynamic websites for over 30 customers from Germany and other countries. Our daily collaboration is characterized by creativity, quality and friendliness. With over 80 successful projects in over 20 countries, we are proud of our history of excellence.
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Portfolio
Key Clients
IBDM BimiBoo LookfamedDownloads
Case Studies
Description
Ichilov Clinic WordPress website development
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Further case studies of the provider
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Reviews
Feedbax Reviews
Summary05 December 2023
What impressed us the most about our collaboration with Web Help Agency was their exceptional commitment to understanding and aligning with our company's vision. Their attention to detail, innovative problem-solving skills, and proactive approach in offering strategic solutions added significant value beyond the initial scope of the project. The team's technical expertise, particularly in WordPress development and API integration, was evident, and it translated into a robust and sophisticated end product that powered our HR operations effectively.
Reviewer David Founder at Free Hunt HR
Free Hunt HR agency specializes in comprehensive human resources solutions. As the Founder, my primary responsibility is to guide our strategic direction, oversee our service offerings, and ensure top-notch client satisfaction through innovative talent acquisition and management strategies that align with evolving workforce demands.
The project goal was to develop a state-of-the-art corporate website that embodies the essence of our HR agency and provides a seamless user experience. It also aimed to integrate our website with our SaaS application using WordPress Rest APIs, to streamline our HR processes and offer an intuitive interface for both clients and candidates to interact with our services online efficiently.
We selected Web Help Agency from a pool of potential service providers due to their impressive track record in WordPress development and their specific experience with REST API integrations. Their portfolio showcased a series of successful projects that resonated with our vision, and their professional approach, coupled with their willingness to understand our unique needs during the initial consultation, solidified our decision to entrust them with our project.
Web Help Agency adopted a highly collaborative and systematic approach to our project. They started with a comprehensive discovery phase to understand our objectives and user needs, followed by a structured development process, using agile methodologies to ensure flexibility and transparency throughout. Regular communication, scheduled updates, and iterative feedback sessions were fundamental components of their strategy, enabling us to remain closely involved and informed at every step of the project's evolution.
The project team from Web Help Agency consisted of five key members: a Project Manager who coordinated the workflow and served as our main point of contact, two WordPress Developers responsible for coding and customization, a UI/UX Designer who ensured the website’s design was both functional and visually appealing, and a QA Specialist who rigorously tested the site to ensure it met our stringent quality standards. This team worked cohesively to deliver a product that was finely tuned to our requirements.
Post-launch, the measurable outcomes underlining our project’s success included a significant enhancement in website traffic, with a 40% increase in user engagement, and a marked improvement in lead generation by 25%. The seamless integration with our SaaS app led to a 30% improvement in operational efficiency, reducing the time needed for data management. Furthermore, we observed a positive uptick in the client satisfaction rate which indicated an elevated user experience both for our internal team and external users engaging with our HR services through the new website.
Web Help Agency delivered the project on time, adhering strictly to the agreed-upon deadlines, and demonstrated exceptional responsiveness to our needs.
What impressed us the most about our collaboration with Web Help Agency was their exceptional commitment to understanding and aligning with our company's vision. Their attention to detail, innovative problem-solving skills, and proactive approach in offering strategic solutions added significant value beyond the initial scope of the project. The team's technical expertise, particularly in WordPress development and API integration, was evident, and it translated into a robust and sophisticated end product that powered our HR operations effectively.
Throughout our collaboration, Web Help Agency consistently met and exceeded our expectations, leaving little room for improvement. Their high-quality deliverables, timely execution, and attentive customer service were impeccable.
Summary22 November 2023
Web Help Agency's profound expertise in web development and user experience proved invaluable throughout our collaboration. They consistently demonstrated a forward-thinking approach, looking beyond immediate project scope, and challenging requirements when necessary—all while maintaining an unwavering focus on the end-user. Respecting our business processes, they adeptly devised fitting solutions to challenges, making the collaboration not only successful but also a pleasure to be part of.
Reviewer Nataliia Bazavluk Founder at WordPress Development Agency
As a WordPress Development Agency, we specialize in comprehensive digital solutions, including web design, web development, UI/UX, and marketing services. My role within the agency involves orchestrating these services to create dynamic and user-centric websites. Specifically, in the recent collaboration with Web Help Agency, my responsibility encompassed articulating our e-commerce goals, ensuring seamless integration of branding, and overseeing the project's alignment with our overall business objectives.
Our primary objective in engaging with Web Help Agency was to enhance our online presence through the development of a sophisticated e-commerce website with Woocommerce functionality. The project goals included a strategic focus on boosting website traffic, improving SEO rankings, and streamlining content management through an efficient CMS. Additionally, we aimed to revamp the design to align with our refreshed corporate identity. The integration of customer-specific features, based on direct feedback, into the client portal was a key aspect of our initiative to provide an enhanced user experience.
3. Solution: Why did you select this service provider over others? In our quest for a White-Label agency to execute our e-commerce website development, we conducted extensive online research, identifying several potential providers. The selection process involved a rigorous evaluation of case studies as part of our Request for Proposal (RFP). After receiving proposals, we invited top contenders for in-person presentations. Web Help Agency stood out prominently due to their demonstrated dedication and expertise. Their case studies showcased a track record of successful projects aligned with our goals. During the in-person presentations, Web Help Agency's team exhibited a keen understanding of our challenges and presented a proactive approach that resonated with our vision. This level of commitment and a thorough grasp of our requirements ultimately led us to choose Web Help Agency as the ideal partner for our e-commerce development needs.
Our collaboration with Web Help Agency commenced with a structured discovery phase, featuring multiple design thinking workshops. These sessions were instrumental in comprehending our stakeholders' needs from a user perspective and establishing a clear project priority framework. Adopting the SCRUM methodology for application development, we benefited from the flexibility to adjust the framework iteratively without cumbersome change requests for the entire design. Bi-weekly feature rollouts, showcased to our stakeholders, ensured continuous feedback loops and alignment with evolving project goals. Throughout this journey, our primary point of contact was the provider's dedicated product owner, fostering effective communication and collaboration between our teams. The approach taken by Web Help Agency was instrumental in achieving project milestones efficiently.
The project team assembled by Web Help Agency was dynamic and well-rounded, consisting of a product owner, a scrum master, multiple frontend and backend developers, and a quality engineer. To ensure a comprehensive approach, user experience and business consulting experts were seamlessly integrated into the development team. This diverse and skilled team structure played a pivotal role in guaranteeing alignment of the project framework with our vision and strategy. The collaboration among these varied roles ensured a holistic perspective, consistently delivering the anticipated value at each stage of the project.
The outcomes from the collaboration with Web Help Agency were remarkable. Within six months post-relaunch, our web traffic experienced an impressive twofold increase. Notably, we secured leading positions on Google for several crucial terms, significantly boosting our online visibility. The centralization of our digital asset management proved to be a game-changer, streamlining internal operations and reducing our marketing efforts by a third. Equally important, the feedback from our clientele was overwhelmingly positive, reflecting the success of the project in meeting and exceeding user expectations. These measurable outcomes underscore the tangible progress achieved and the overall success of our collaboration with Web Help Agency.
In our first agile project with Web Help Agency, their commitment to deadlines was consistent, showcasing efficiency and adaptability. As collaboration progressed, their responsiveness and proactive approach to our evolving needs significantly contributed to the project's success.
Web Help Agency's profound expertise in web development and user experience proved invaluable throughout our collaboration. They consistently demonstrated a forward-thinking approach, looking beyond immediate project scope, and challenging requirements when necessary—all while maintaining an unwavering focus on the end-user. Respecting our business processes, they adeptly devised fitting solutions to challenges, making the collaboration not only successful but also a pleasure to be part of.
Our collaboration with Web Help Agency was exceptionally positive, and we find little room for improvement. The project was executed with precision, meeting and often exceeding our expectations. We commend their commitment, adaptability, and proactive problem-solving. In this instance, there are no specific areas we identify for improvement; the overall experience was highly satisfactory.