Avocado Store GmbH
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 70% |
|
4 Stars | 2.5% |
|
3 Stars | 0% |
|
2 Stars | 2.5% |
|
1 Star | 25% |
|
Profile Overview
Feedbax Awards
Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.
About Avocado Store GmbH
Your online marketplace for fair trade clothing & sustainable products. ✓Top brands ✓Trends ✓Fair ✓Bio ✓Vegan. Discover now!
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Locations
Hamburg
Lerchenstr. 16a
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Reviews
Integrated Reviews
As a rule, the process runs smoothly and quickly. However, Avocado Store is a platform where many different sellers sell their goods, and while some describe the products very carefully and in detail and organize the shipping correctly, others sometimes have inadequate annotations of the goods and errors in the processing of the sale. It has already happened to me that I waited about 2 weeks after ordering and paying, only to read in the email that the sports trousers were not available. The refund came pretty quickly, but the story was quite annoying because my daughter really needed the pants urgently and the simple "sorry" seemed a bit too little for me. Well, you just have to remember the company and refrain from ordering again, fortunately there are really enough alternatives at Avocado, because most suppliers work correctly and deliver high quality at a reasonable price (it goes without saying that they are sustainable products anyway). Perhaps just one tip for the platform: pay a little more attention to the consistency and detail of the product presentation.
0Hello Daria, Thank you for taking the time to write a detailed review. We regret that your buying experience with your past orders from some retailers was not satisfactory. We also apologize that our response was not sufficiently customer-oriented. We are constantly working with our team and our retailers to improve and speed up communication. Thank you for your feedback! Of course, we are all the more pleased that you found a suitable alternative on Avocadostore after all. The product images for the product presentation are provided by the individual retailers. We pay particular attention to high-quality and meaningful images. Larger labels often have more professional options here than smaller labels. This means that uniformity cannot always be guaranteed on our marketplace. Best regards & see you soon! Antonia
Hello Utz, thank you very much for your review! Kind regards Antonia
My first purchase from the Avocado Store was a very nice sweater in a very special quality - and at a very reasonable price. The transaction was completely uncomplicated and I received the sweater very quickly. Great!
0Hello Gisela, Thank you for your review. How nice that you found what you were looking for at Avocadostore. Enjoy your new garment and see you next time! Best regards Antonia
Fast, unproblematic delivery to Packstation. Good products
0Hello W, thank you for taking the time to write a review. Enjoy your order. Best regards Antonia
A super store . The ordered product was delivered on time. 100 % recommendation.
1Hello, Thank you very much for the positive review and for recommending our marketplace. See you next time! Best regards Antonia
Customer service not available! They simply hang up. E-mails are not answered either. Hands off this store.
0Hello Mic a, It is a great pity to read that you are not satisfied. Please get in touch with our support team via our Avocadostore contact form, stating your Avocadostore order number. We would really appreciate it if you could get in touch and we can help you with your request. Best regards Antonia
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Hello Bjorn, Thank you very much for your 5-star rating! Best regards Antonia
Worst customer service ever. They don't reply to emails for ages.
1Hello Mohssain, We very much regret your dissatisfaction. We would love to help you further. Unfortunately, I could not find an order or email request for your name in our system. Please contact us again with your request and your order number if you still need help. You can reach us via our Avocadostore contact form. Best regards Antonia
Wonderful! Always fitting and high quality. Only avocado! ;)
0Hello Jan, Thank you for taking the time to write a review. We are delighted that you are so satisfied! Best regards Antonia
Hello Silvia, Thank you very much for your review. Best regards Antonia