heinekingmedia GmbH
Recommended Providers
4.9
0.0
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 18.2% |
|
4 Stars | 0% |
|
3 Stars | 0% |
|
2 Stars | 9.1% |
|
1 Star | 72.7% |
|
Profile Overview
About heinekingmedia GmbH
Market leader in Interactive Digital Signage & digital communication solutions - Products: Digital Bulletin Board®, stashcat®, schul.cloud®, DOOH.de, Interactive Whiteboard, Digital Blackboard, MediaBox.
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Locations
Hanover
Hamburger Allee 2-4Expertise
- Advertising: 100%
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Reviews
Integrated Reviews
Our town was forced to use digital boards. In general, I don't think these things (at least in my subjects) are any use. There is no relation between cost and benefit. A particular problem with Heineking's products is that they constantly cause problems. A defect here, a broken connection there, etc. And the blackboard software is a joke. The protractor and compass are practically useless, the crop function is ridiculous. Conclusion: A chalkboard creates dust, but always works reliably. Digitization is good, but not in this respect. I have never received a reply to my support emails.
0It is a pity that there is effectively no support anymore. Support requests via contact form are not processed. The software for the DPOs is more than outdated. A real pity, years ago the products and the support were unreservedly recommendable, but in the meantime I can only advise against it.
1Dear Thomas Kahabka, thank you very much for your positive review! We would be happy if you continue to stay loyal to us and subscribe e.g. on LinkedIn, Instagram, Twitter and/or YouTube. Kind regards, your team from heinekingmedia
Horrible support after purchasing a digital whiteboard, which incidentally is so bad that no one wants to use it and it just sits in the corner. We will have our remaining classrooms equipped by another company.
60 stars for the support!
2We are a school and work with the Digital Bulletin Boards. Unfortunately, the support has decreased considerably. You can't reach anyone by phone or email. Problems can therefore no longer be solved - as was quite common years ago. The stated telephone support for the Mediabox costs 0.99 cents per minute! We will have to look for alternatives. Too bad.
5Reckless, dangerous, self-centered driving style I would not trust such people
2Hello Pa Vd, thank you for your feedback. We are sorry to hear that you have encountered issues while using our solutions. Which product exactly are you concerned about? We would be pleased to receive a concrete description of the problem so that we can help you as quickly as possible. Yours sincerely, your team from heinekingmedia
Operation of the boards is cumbersome. It is much easier with a chalkboard. Really not good.
3Hello mio_baehner, thank you for your feedback. The digital whiteboard offers a much wider range of interactive and contemporary teaching options than the chalkboard. We are therefore all the more sorry that our product has not yet been able to convince you. What specific problems did you encounter? Yours sincerely, your team from heinekingmedia